182 183Designated Hotline for Carer Support
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Disclaimer

Disclaimer

1. The Role of the Information Gateway for Carers

The Information Gateway for Carers (hereinafter referred to as the "Gateway") acts as an intermediary, primarily reposting information from third parties, including but not limited to information related to social services and resources.

 

2. Accuracy of Information in the Gateway

The Gateway regularly reviews the reposted information to ensure its timeliness and accuracy. However, given the vast amount of data in the database, which must be categorized and reviewed in stages, it cannot be guaranteed that the information relayed on the Gateway is 100% accurate. The information and hyperlinks provided by the Gateway serve the function of reference only. Should users find any information on the Gateway to be incorrect or inappropriate, please notify the Gateway via email and send the relevant information to [email protected].

 

3. Accuracy of Information on Third-Party Websites

The information from third-party websites is reviewed for appropriateness and suitability before being reposted to the Gateway. The Gateway cannot guarantee that the information from third-party websites is 100% accurate.

 

4. Relationship Between the Gateway and Third-Party Websites

The Gateway has no commercial activity or interest relationship with third-party websites. The information provided by third-party websites is voluntary in nature. The Gateway does not endorse or promote any information on third-party websites and is not liable for any loss or damage resulting from the information on third-party websites.

 

5. Safety of Browsing Third-Party Websites

When users access third-party websites or systems through hyperlinks within the Gateway, they have left the Gateway, and it is not responsible for any activities after leaving the Gateway. Users assume all risks associated with accessing third-party websites, including but not limited to the protection of personal data and privacy.

 

6. Stance of the Gateway

All reposted information and the contents within hyperlinks do not represent the position of the Gateway, which does not evaluate the information on third-party websites.

 

7. User Responsibility

Users are responsible for evaluating all reposted information and the contents of hyperlinks. If users have doubts about the information listed on the Gateway, they should make inquiries to the relevant institutions and departments directly.

 

8. Discretionary Rights of the Gateway

The Gateway has the absolute discretion to delete, temporarily suspend, or edit any information on the Gateway at any time without any reason.

 

9. Emergency Support

The Gateway does not provide emergency support services. If you have an emergency need or situation, please go to the nearest emergency room or call the emergency hotline at 999 for assistance. If appropriate, you may also refer to the following information:

 

24-Hour Emergency Hotlines

Tung Wah Group of Hospitals 24-Hour Carers Support Hotline: 182 183

Tung Wah Group of Hospitals’ TWGHs Wilson Garden 24-Hour Crisis Hotline: 18281

Caritas Hong Kong's Cheer Centre 24-Hour Crisis Support Hotline: 18288

The Samaritan Befrienders Hong Kong 24-Hour Emotional Support Hotline: 2389 2222

The Samaritans 24-Hour Multi-language Suicide Prevention Hotline: 2896 0000

The Samaritan Befrienders Hong Kong 24-Hour Suicide Prevention Hotline: 2382 0000

The Richmond Fellowship of Hong Kong's Link-Up 24-Hour Mental Health Support Hotline: 3512 2626

Hospital Authority 24-Hour Mental Health Hotline: 2466 7350

Social Welfare Department Hotline: 2343 2255

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