Caring Orientation
Support Carers
What services are available to provide support for patients and their family members?
Medical social services provide a wide range of support for patients and their families. These services include counselling on emotional, family, caregiving and interpersonal relationship issues arising from illness, trauma or disability, assistance with discharge planning, assessment of patients&rs ...
Who is eligible to apply for the electricity / gas bill concession scheme?
Eligible individuals for electricity/gas bill concession schemes include elderly persons, low-income families, and people with disabilities who are in financial need, with specific eligibility varying by power and gas companies. For details, please visit the "Electricity/Gas Bill Waiver" section on ...
Who is eligible to apply for a waiver of medical charges?
After the adjustment of public hospital charges in January 2026, the Hospital Authority introduced a medical fee waiver mechanism to provide assistance to patients in need. For details, please visit the “Medical Expenses Assistance”section on this website. ...
Is there any assessment and appropriate service recommendations for caregivers in the community?
This Project pilots a carer-centric service model to understand carers' needs in different caregiving stages through validated assessment and provide service recommendations. Sau Po Centre on Ageing of The University of Hong Kong evaluates the Project’s effectiveness and develops capacity ...
What Chinese medicine services are available in the community?
There are different types of Chinese medicine clinics operating in the community, and they have also cooperated with other non-governmental organizations to set up "Chinese medicine service points" in different places.You can use the search function on this page, select " Medical service information ...

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