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What can I do for getting immediate support?
Social Welfare Department provide Designated Hotline for Carer Support operates 24-hour service. The Hotline will be answered by professional social workers and aims to reduce the stress and burden induced by daily caregiving, and enhance their caring capability continuously. It provides instant support by phone to the carers, crisis intervention and outreaching service to those facing emergency situation without support. The Hotline will make referrals to the mainstream welfare units so as that the carers would receive long term casework service.
You can refer to the following Social Welfare Department website.
Social Welfare Department - Designated Hotline for Carer Support 182 183
In addition, carers can directly contact the hotline service of the service unit to receive support and follow-up services.
Carers of Elderly:
Suicide Prevention Services (SPS)
The Samaritan Befrienders Hong Kong 24-Hour Emotional Support Hotline
Caritas Family Crisis Support Centre - Crisis Line
Caritas Family Crisis Support Centre - Debt and financial problem hotline
Social Welfare Department Departmental Hotline Service
Hospital Authority Mental Health Direct (24 hours)
Hong Kong Family Welfare Society - Smiley Activation ‘Emotional Health Care Line’
Hong Kong Young Women's Christian Association - YWCA Hotline (Elderly Carer)
Tung Wah Group of Hospitals - Tung Wah Cares Hotline
Hong Kong Federation of Women's Centres Limited - Carer's Hotline
Carers of Persons with Disabilities:
Suicide Prevention Services (SPS)
The Samaritan Befrienders Hong Kong 24-Hour Emotional Support Hotline
Caritas Family Crisis Support Centre - Crisis Line
Caritas Family Crisis Support Centre - Debt and financial problem hotline
Social Welfare Department Departmental Hotline Service
Hospital Authority Mental Health Direct (24 hours)
Tung Wah Group of Hospitals - Tung Wah Cares Hotline
Hong Kong Federation of Women's Centres Limited - Carer's Hotline
Carers of Persons in Mental Recovery:
The Hospital Authority - E.A.S.Y. Enquiry & Referral Hotline
Richmond Fellowship of Hong Kong - 18111 Mental Health Support Hotline
Carers of Children with Special Needs:
Tai Po Baptist Church Social Service - 「聽你心SEN」照顧者情緒支援熱線 : 5106 2110
The Hong Kong Federation of Youth Groups - Parent Support Network
Suicide Prevention Services (SPS)
The Samaritan Befrienders Hong Kong 24-Hour Emotional Support Hotline
Caritas Family Crisis Support Centre - Crisis Line
Caritas Family Crisis Support Centre - Debt and financial problem hotline
Social Welfare Department Departmental Hotline Service
Hospital Authority Mental Health Direct (24 hours)
Tung Wah Group of Hospitals - Tung Wah Cares Hotline
Hong Kong Federation of Women's Centres Limited - Carer's Hotline
You can use the search function on this page, select "Carer" and select "Hotline Service" to find relevant service units.
The source of information is provided by the Social Welfare Department
